FAQ

What is the ADC Archive Owner Collection?

The ADC Archive Owner Collection is a one-time release of our final-first-era pieces from ADC Studios. Only 159 units exist. These designs will never be restocked or reproduced as we transition into our next chapter.

Are Archive items final sale?

Yes. All Archive Owner Collection pieces are final sale.
Due to the limited nature of this capsule, we do not offer:

• returns for change of mind
• refunds for sizing
• cancellations after purchase
• store credit

This policy ensures fairness across an extremely limited collection.

Do you accept exchanges?

Yes — we offer size exchanges only, subject to availability.
Exchanges are only possible if the requested size is in stock at the time of processing.

Exchange Requirements:

To be eligible:

• Exchange request must be lodged within 7 days of delivery.
• Item must be unworn, unwashed, unaltered, with all original tags attached.

Customer is responsible for all shipping fees:

• return shipping to ADC
• re-delivery fee for the replacement size

Shipping fees are non-refundable.

Why no returns?

Archive Owner pieces are the final release of ADC Studio’s first-era designs.
Because each piece is limited and will never be restocked, we operate with a no-return, no-refund policy to:

• maintain capsule integrity
• ensure equal access for all customers
• honour the limited availability
• protect collectors who purchase rare pieces

This is aligned with premium Australian boutique standards.

Can I cancel my order?

Once an order is placed, it cannot be cancelled or modified.
Archive events move quickly, and cancellations risk incorrect stock allocations.

Please ensure all details are correct before checking out.

What if my size sells out?

If your preferred size is unavailable, we cannot offer refunds or store credit, as all Archive items are final sale.

We strongly recommend checking the size guide and garment measurements before completing your purchase.

What if I receive a faulty item?

ADC complies fully with Australian Consumer Law.
If your item arrives with a major manufacturing fault, you may be eligible for a replacement or refund.

Examples of major faults include:

• broken zipper on arrival
• open seams that affect wearability
• incorrect item shipped

Not considered faults under ACL:

• minor imperfections
• loose threads
• slight colour variations due to monitor/lighting
• damage after wear
• damage after washing

Faulty item claims must be submitted within 48 hours of receiving your parcel with clear photographs.

How long will shipping take?

Due to high demand during Archive events, please allow 2–5 business days for dispatch.

Australia:

Standard: 3–8 business days
Express: 1–3 business days

International:
Delivery times vary by location.

Tracking will be emailed once your order ships.

Do you offer free shipping?

Free Standard Shipping over $150.

Where do you ship from?

All items are shipped from Sydney, Australia.

What if my parcel is lost or delayed?

Once your parcel is handed to the courier, delivery is outside our control.
ADC is not responsible for:

• parcels marked as “delivered”
• stolen parcels
• incorrect addresses entered at checkout
• courier delays
• unclaimed parcels

Please double-check your address before submitting your order.

 

⭐ ARCHIVE TERMS & CONDITIONS

1. All Archive Owner Collection purchases are final sale.
2. No refunds, returns, or cancellations.
3. Exchanges are size-only and dependent on stock availability at the time of processing.
4. Customer covers all shipping costs for exchange requests.Items must be returned in original condition, unworn, unwashed and with all tags attached.
5. No retroactive discounts will be applied.
6. Faulty items are assessed under Australian Consumer Law and must be submitted within 48 hours.
7. Colours may vary slightly due to lighting/screen differences and are not considered faults.
8. All sales are final for sold-out sizes.
9. Once sold out, Archive designs will never return as ADC transitions to swimwear.